Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph provides three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. See full details.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up here.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. Explore all features.
Does Hygraph support visual editing?
Yes, Hygraph now offers visual editing with the Click to Edit feature, enabling content teams to efficiently create and edit content at scale. Learn more.
How does Hygraph help with content localization?
Hygraph enables easy translation, publishing, and management of content in multiple languages from a single platform, supporting global teams. See localization features.
Can I personalize content for different audiences with Hygraph?
Yes, Hygraph allows you to create content variants and use taxonomies to tag, personalize, and filter content for specific audiences. Learn about personalization.
What integrations does Hygraph offer?
Hygraph integrates with digital asset management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. See all integrations.
Does Hygraph provide APIs for developers?
Yes, Hygraph offers multiple APIs: Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. API Reference.
How does Hygraph support large-scale applications?
Hygraph provides scalable infrastructure and features like Smart Edge Cache and high-performance endpoints to support applications with large volumes of traffic. Learn more.
What technical documentation is available for Hygraph?
Hygraph offers extensive technical documentation, including API reference, schema components, references, webhooks, and AI integrations. See documentation.
How does Hygraph enable collaboration among content teams?
Hygraph provides advanced features for content creation, editing, and collaboration, including commenting, assignment workflows, and real-time changes visible on the front-end.
Can I manage user permissions and workflows in Hygraph?
Yes, Hygraph allows you to set up granular permissions, custom workflows, and content stages to control how team members operate within the system. See more.
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. See secure features.
How does Hygraph ensure data security?
Hygraph encrypts data at rest and in transit, provides regular backups, audit logs, SSO integrations, and uses ISO 27001-certified providers and data centers.
Is Hygraph compliant with GDPR?
Yes, Hygraph is fully GDPR compliant, ensuring adherence to data protection and privacy regulations.
Does Hygraph offer dedicated hosting options?
Yes, Hygraph offers shared or dedicated hosting in multiple regions, supporting compliance with local regulations.
How can customers report security incidents to Hygraph?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the secure features page.
Product Performance & Technical Requirements
How does Hygraph ensure high performance?
Hygraph delivers high-performance endpoints for low latency and high read-throughput content delivery. Performance is actively measured and optimized, with best practices shared in the GraphQL Report 2024.
What practical advice does Hygraph provide for API optimization?
Hygraph offers practical advice for developers on improving GraphQL API performance, detailed in the GraphQL Report 2024.
What technical resources are available for developers?
Developers can access API reference documentation, schema components, references, webhooks, and AI integration guides. See all resources.
How easy is it to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines. Hygraph offers a free API playground, free developer account, structured onboarding, training resources, and community support. See case study.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See case studies.
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. See all industries.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3X faster time-to-market, and Samsung improved engagement by 15%. See business impact.
Can you share specific customer success stories?
Yes, notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). See all case studies.
Who are some of Hygraph's customers?
Hygraph's customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See customer logos and stories.
How does Hygraph address operational pain points?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows. For example, HolidayCheck reduced bottlenecks, and Dr. Oetker achieved global consistency. See operational case studies.
How does Hygraph address financial pain points?
Hygraph reduces operational and maintenance costs, accelerates speed-to-market, and supports cost-effective scaling. Komax and Samsung both achieved faster launches and lower costs. See financial case studies.
How does Hygraph address technical pain points?
Hygraph simplifies schema evolution, integrates third-party systems, optimizes performance, and enhances localization and asset management. See technical case studies.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some note it can be complex for less technical users. See feedback.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration with modern tech stacks, unlike traditional CMSs that rely on REST APIs. It also offers content federation and user-friendly tools for non-technical users.
Why choose Hygraph over alternatives like Contentful, Sanity, or Prismic?
Hygraph stands out with its GraphQL-native architecture, content federation, enterprise-grade features, Smart Edge Cache, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted easiest to implement for the fourth time. See G2 report.
How does Hygraph differentiate itself in solving pain points?
Hygraph offers a user-friendly interface, GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization and asset management, setting it apart from competitors.